This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
CRICOS provider code 02003C
Application mode Please Enquire
Faculty Business
Study area Business and Management
Skill area Office Studies
Career General Clerk
Office Studies
Completion of Year 10 / Certificate II or equivalent business related competencies is recommended. Your work history can be taken into consideration.
This course is currently offered on campus classroom training facility or via online study.
Approximately 458 hours of study time will be involved however, the training duration will depend on the electives and study mode selected.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: customer service adviser, data entry operator, general clerk, payroll officer.
All students must wear covered footwear in accordance with the TAFE safety policy. Textbooks may need to be purchased.
| Delivery package name : | G - Cert II & III in Business/ Cert III in Business Admin EXTERNAL (Computing Units Only) | ||
|---|---|---|---|
| Delivery package number : | 304455 | Delivery package status : | Open |
| Delivery mode : | Other delivery (e.g. correspondence, RPL, credit transfer) | Teacher : | |
| Location : | Gladstone Campus | ||
| Address : | CQ TAFE Gladstone Campus Derby Street GLADSTONE QLD 4680 |
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| Delivery package name : | CH - Cert II & III in Business/ Cert III in Business Admin EXTERNAL (Finance Units Only) EMERALD | ||
|---|---|---|---|
| Delivery package number : | 306483 | Delivery package status : | Open |
| Delivery mode : | Other delivery (e.g. correspondence, RPL, credit transfer) | Teacher : | |
| Location : | Central Highlands Campus (Emerald) | ||
| Address : | CQ TAFE Central Highlands Campus Capricorn Highway EMERALD QLD 4720 |
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| Delivery package name : | M - Certificate III in Business - Online | ||
|---|---|---|---|
| Delivery package number : | 307267 | Delivery package status : | Open |
| Delivery mode : | Online or electronic | Teacher : | |
| Location : | Mackay City Campus | ||
| Address : | CQ TAFE Mackay Campus Sydney Street MACKAY QLD 4740 |
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| Delivery package name : | R - BSB30110/BSB30407 Cert III in Business/Cert III Business Admin | ||
|---|---|---|---|
| Delivery package number : | 307273 | Delivery package status : | Open |
| Delivery mode : | Classroom based - Part time | Teacher : | |
| Location : | Rockhampton Campus | ||
| Address : | CQ TAFE Rockhampton Campus Cnr Fitzroy & Canning Streets ROCKHAMPTON QLD 4700 |
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| Delivery package name : | R - Cert II & Cert III Business/ Cert III Business Admin EXTERNAL (Communication Units Only) | ||
|---|---|---|---|
| Delivery package number : | 308568 | Delivery package status : | Open |
| Delivery mode : | Other delivery (e.g. correspondence, RPL, credit transfer) | Teacher : | |
| Location : | Rockhampton Campus | ||
| Address : | CQ TAFE Rockhampton Campus Cnr Fitzroy & Canning Streets ROCKHAMPTON QLD 4700 |
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| Unit code | Unit name | Unit type |
|---|---|---|
| BSBOHS301B | Apply knowledge of OHS legislation in the workplace | Core |
| BSBADM307B | Organise schedules | Elective |
| BSBCUS301A | Deliver and monitor a service to customers | Elective |
| BSBDIV301A | Work effectively with diversity | Elective |
| BSBFIA302A | Process payroll | Elective |
| BSBFIA303A | Process accounts payable and receivable | Elective |
| BSBINM301A | Organise workplace information | Elective |
| BSBITU201A | Produce simple word processed documents | Elective |
| BSBITU202A | Create and use spreadsheets | Elective |
| BSBITU302B | Create electronic presentations | Elective |
| BSBITU303A | Design and produce text documents | Elective |
| BSBITU304A | Produce spreadsheets | Elective |
| BSBITU309A | Produce desktop published documents | Elective |
| BSBPRO301A | Recommend products and services | Elective |
| BSBWRT301A | Write simple documents | Elective |
| FNSICGEN305B | Maintain daily financial/business records | Elective |
There may be one or more elective competencies, these may differ between institutes. Please contact the institute for more information.
The Institute is currently accepting enrolments for this course.
Please download and complete the New Student Personal Details form or the Continuing Student Personal Details form here. Please take your completed forms to one of our campuses to enrol by cash, cheque or eftpos payment.
For credit card payments, fax your completed forms to 07 4920 2384 or scan and email your forms to cqtafe.info@tafe.qld.edu.au. A Customer Contact Centre Consultant will contact you to finalise your enrolment.
If you have any queries, please contact the Customer Contact Centre on 1300 CQ TAFE (1300 278 233).
Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at: http://www.cq.tafe.qld.gov.au/students-online-services/index.html
Customer Contact Centre
Phone: 1300CQTAFE (1300 278 233)
Email: CQTAFE.INFO@tafe.qld.edu.au
Central Queensland Institute of TAFE
http://www.cq.tafe.qld.gov.au
Email: cqtafe.info@tafe.qld.edu.au
Phone: 1300 27 8233
Phone (international): +61 (07) 4920 2240