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TAFE Queensland

Certificate III in Retail (SIR30207)

Course summary

This course is for people aspiring to supervisory level in the retail industry. You will learn how to coordinate work teams, maintain employee relations, maintain store safety and security, profile a retail market and build relations with customers and create and monitor displays.

CRICOS provider code 02003C

Application mode Please Enquire

Faculty Business

Study area Business and Management

Skill area Sales and Marketing

Career Sales Assistant (General)  

Topics

Wholesale and Retail

Sales and Marketing

Entry requirements

Students should be currently working in the retail industry and have Certificate II in Retail or other similar qualifications or have retail employment experience of at least two years. Consideration will be given to your academic and/or work histories.

Delivery Method

This course is currently offered via external (online) mode.

Hours of Study

Approximately 279 hours of study time will be involved however, the training duration will depend on the electives and study mode selected.

Career prospects

This course is for people aspiring to supervisory level in the retail industry. You will learn how to coordinate work teams, maintain employee relations, maintain store safety and security, profile a retail market and build relations with customers and create and monitor displays.

Resources required

Students who attend campus must wear covered footwear in accordance with the TAFE safety policy.

Core units
Unit code Unit name Unit type
SIRXOHS002A Maintain store safety Core
SIRXRSK002A Maintain store security Core
SIRXSLS004A Build relationships with customers Core
SIRXFIN001A Balance point-of-sale terminal Elective
SIRXINV002A Maintain and order stock Elective
SIRXMER002A Coordinate merchandise presentation Elective
SIRXMER005A Create a display Elective
SIRXMGT001A Coordinate work teams Elective
SIRXMGT002A Maintain employee relations Elective
SIRXQUA001A Develop innovative ideas at work Elective
SIRXSLS001A Sell products and services Elective
VPC160 Vocational Placement Elective

There may be one or more elective competencies, these may differ between institutes. Please contact the institute for more information.

Enrolment instruction

The Institute is currently taking expressions of Interest. 

Please Register your Interest Here or contact the Customer Contact Centre on 1300 CQ TAFE (1300 278 233) or visit one of our campuses. Our Customer Contact Centre is open from 8:00am-5:00pm Monday to Friday to assist you.

Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at: http://www.cq.tafe.qld.gov.au/students-online-services/index.html

Customer Contact Centre
Phone: 1300 CQTAFE(1300 278 233)
Email: CQTAFE.INFO@tafe.qld.edu.au

Central Queensland Institute of TAFE
http://www.cq.tafe.qld.gov.au

Email: cqtafe.info@tafe.qld.edu.au
Phone: 1300 27 8233
Phone (international): +61 (07) 4920 2240

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