This course is for people aspiring to supervisory level in the retail industry. You will learn how to coordinate work teams, maintain employee relations, maintain store safety and security, profile a retail market and build relations with customers and create and monitor displays.
CRICOS provider code 02003C
Application mode Please Enquire
Faculty Business
Study area Business and Management
Skill area Sales and Marketing
Career Sales Assistant (General)
Wholesale and Retail
Sales and Marketing
Students should be currently working in the retail industry and have Certificate II in Retail or other similar qualifications or have retail employment experience of at least two years. Consideration will be given to your academic and/or work histories.
This course is currently offered via external (online) mode.
Approximately 279 hours of study time will be involved however, the training duration will depend on the electives and study mode selected.
This course is for people aspiring to supervisory level in the retail industry. You will learn how to coordinate work teams, maintain employee relations, maintain store safety and security, profile a retail market and build relations with customers and create and monitor displays.
Students who attend campus must wear covered footwear in accordance with the TAFE safety policy.
| Unit code | Unit name | Unit type |
|---|---|---|
| SIRXOHS002A | Maintain store safety | Core |
| SIRXRSK002A | Maintain store security | Core |
| SIRXSLS004A | Build relationships with customers | Core |
| SIRXFIN001A | Balance point-of-sale terminal | Elective |
| SIRXINV002A | Maintain and order stock | Elective |
| SIRXMER002A | Coordinate merchandise presentation | Elective |
| SIRXMER005A | Create a display | Elective |
| SIRXMGT001A | Coordinate work teams | Elective |
| SIRXMGT002A | Maintain employee relations | Elective |
| SIRXQUA001A | Develop innovative ideas at work | Elective |
| SIRXSLS001A | Sell products and services | Elective |
| VPC160 | Vocational Placement | Elective |
There may be one or more elective competencies, these may differ between institutes. Please contact the institute for more information.
The Institute is currently taking expressions of Interest.
Please Register your Interest Here or contact the Customer Contact Centre on 1300 CQ TAFE (1300 278 233) or visit one of our campuses. Our Customer Contact Centre is open from 8:00am-5:00pm Monday to Friday to assist you.
Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at: http://www.cq.tafe.qld.gov.au/students-online-services/index.html
Customer Contact Centre
Phone: 1300 CQTAFE(1300 278 233)
Email: CQTAFE.INFO@tafe.qld.edu.au
Central Queensland Institute of TAFE
http://www.cq.tafe.qld.gov.au
Email: cqtafe.info@tafe.qld.edu.au
Phone: 1300 27 8233
Phone (international): +61 (07) 4920 2240